Your Shipping Questions Answered
Do you offer Free Shipping?
Yes! We offer FREE UPS Ground shipping on all USA orders over $100 and FREE shipping on all International and Canadian orders over $250. Select the FREE shipping option during checkout to receive free shipping on eligible orders.
FREE UPS Ground Shipping on all USA orders over $100
International + Canada
FREE Shipping on all orders over $250
We will choose the shipping method depending on the best available shipping rates.
Do you ship Internationally and to Canada?
Yes! We ship all over the world. Receive FREE shipping on all International and Canadian orders over $500. International shipping rates are automatically calculated during checkout after entering your shipping address. Select the FREE shipping option during checkout to receive free shipping on eligible orders.
Why does my package pass through Customs?
All international shipments must pass through customs (a government agency responsible for controlling the flow of goods in and out of its borders.) Customs is not a country's mail or post (postal service). A customs department may impose a duty (taxes or handling fees) on imported packages into its country. The customer is responsible for any duty (taxes or handling fees) imposed by a customs agency. We are not responsible for any duty, taxes, or handling fees. Customs may delay some shipments. Delays caused by customs officials are beyond our control.
When will my item ship?
Orders typically ship quickly, within 1-4 business days. Add order processing time to shipping transit time for estimated delivery date. Delivery estimates are estimates only and not guaranteed delivery dates, as events beyond our control may cause shipping delays. If you need an item by a specific date, let us know in the Special Requests step on any product page or call us at 1-888-707-7772.
Will I receive my order by my event date?
Yes. We specialize in gifts for special occasions and events, which means we package and ship gifts quickly. Leave us a note in the Special Requests step on the product page of the item you are ordering to tell us when your event date is. We will contact you immediately if we cannot make your event date.
What is the last day to order for Mother's Day 2023 delivery?
Order by Monday, May 8, 2023, for delivery by Mother's Day. Mother's Day is Sunday, May 14, this year.
Where are you located?
We are located in Frisco, Texas, home to the Dallas Cowboys, PGA Headquarters, and a soon-to-be new Universal Studios theme park. We have been in business for almost two decades serving families and customers just like you, since May 2005.
Our Mailing Address
3245 Main St.
Frisco, TX. 75034
Are customers happy with their orders and your service?
Yes! Customers love the gifts they purchase from us and their shopping experience with us. Visit the Better Business Bureau (BBB) and Trustpilot to read what our customers have said about us. Trustpilot and the BBB are two of the most trusted review platforms in the world and are used by millions of customers worldwide to share their experiences.
We pride ourselves on providing the best customer experience and jewelry and gifts packaged beautifully and shipped quickly.
How do you handle returns and exchanges?
We have a 90-Day return policy our customers of almost two decades have appreciated. You can learn more about our return and exchange policies by clicking this link.
Need Help? Call us at 1-888-707-7772.
Quality Jewelry... Happy Customers
...turned out to absolutely gorgeous!...
"The bracelet that we ordered for our daughter for her baptism turned out absolutely gorgeous! Everyone commented on how beautiful it was too. We are very happy customers!"