Our Commitment to You
We want you to be completely delighted with your purchase
and your shopping experience at BeadifulBABY. If
you are unsatisfied with your purchase please call us at 1-888-707-7772 first to explain your
concern or issue. We will make every reasonable effort to accommodate you and correct the situation to your satisfaction.
Ordered the Wrong Size?
If you ordered a custom beaded bracelet
or custom beaded necklace
and now find you need a smaller or larger size
use our convenient
|30-Day Return Policy
If you are not completely satisfied with your purchase you may return any un-engraved, un-worn item in its
original condition & packaging within 30 days for a refund of the purchase price of the item (plus sales
tax if applicable).
Some limitations apply. Please see the Return Limitations section for complete details.
Refunds will be given in the original form of payment. The amount credited will be the item purchase price plus
sales tax, less the shipping charges and any restocking fees (if applicable). Items that shipped "free" are
subject to actual shipping costs incurred (typically $3.50).
Engraved items cannot be returned for a refund. If you believe there is a defect in workmanship or quality please
call us toll-free at 1-888-707-7772 so we can correct the issue. Normally this involves replacing a defective
engraved item at no cost to you.
A 15% restocking fee may apply to returned items that are personalized, but not engraved. An example
would be a personalized name bracelet with letter beads spelling a name which required de-stringing
(cutting the wire) upon return.
Charges for gift-wrapping and gift cards are non-refundable except in the
case of defect or error on our part.
How to Make a Return
Please Note - Engraved items cannot be returned for a refund.
We will not accept items that are damaged, altered, or show signs of wear.
Fill Out the 30-Day Return Form
Download 30-Day Return Form (PDF1 - 12.2 KB) • 1requires Adobe® Acrobat Reader free download
Package Your Return
Package your return in its original packaging materials. Include all accompanying
items such as gift boxes, matching satin pouches, pearl appraisal reports, and the
completed 30-Day Return form
Ship Your Package
Ship your return package to the following address.
Attn: Returns Dept.
3245 Main Street
Frisco, TX 75033
Insure Your Return Package
We are not responsible for lost or damaged returns, therefore we recommend all return
packages be shipped with insurance and delivery confirmation
and/or a tracking number.
Return shipping is the responsibility of the customer.
Original shipping costs are not refundable and will be
deducted from the refund amount.
Once we receive your returned item in our returns department please allow us 1-5 business days to process your refund.